FAQs
1. Where are Alma´s teas and infusions coming from?
Our infusions come from certified organic agriculture, and are selected to ensure the properties of each one of the medicinal plants used to the final consumer. Our teas come from the world´s most famous plantations to offer a genuine collection of sensations.
2. How are the Alma´s Teas and Infusions packaged?
Our teas and infusions are packaged in 100% biodegradable pyramids and are heat sealed. In this way, your authentic flavor and quality are unalterable.
3. How can I buy?
Simply register and add to your shopping cart items that you want. The payment can be done by credit card, debit card, Paypal or bank transfer and it's very simple.
4. Which is the minimum quantity that I have to buy?
You can buy from one box to the amount that you desire.
5. How can I get a free delivery cost?
The delivery is free according to the place of dispatch. To see the complete listing, you can go to the paragraph "Shipments" or "Purchase conditions". For example, for the city of Girona the delivery is free when you buy 3 or more boxes of tea.
6. How long will it take to get my order?
In the ordering process you can choose the system more convenient and faster to receive your order. According to the place of your residence, the time for the delivery will be between 48/72 hours.
7. What payments methods do you accept?
Payments can be made by credit or debit card: Visa, VisaElectron or Mastercard, bank transfer (from spanish bank institutions only) or Paypal.
8. How safe is shopping on this site?
Our website operate using the secure system "Servired" (La Caixa). The payment procedure is due in the secure website of Servired. Meaning that none of your credit o debit card information is stored in ours servers or website. If your payment is due with Paypal, the payment will be secure through the Paypay servers. If you do a banking transfer, you will do it from your bank account directly.
9. How can I know your news or promotions?
Get the latest news through Facebook and Twitter. Follow us!
10. Where are the points of sale of Alma?
In the section "Points of sale", you can consult the nearest shops to their home.
11. I am professional from the trade sector, is it possible to have your products in my establishment/shop?
Indeed, we have a wide range of products designed to meet the needs of the professional sector. To view more information you can see the link "Alma Profesional" and/or contact the commercial deparment by calling to 972 236 868
Our infusions come from certified organic agriculture, and are selected to ensure the properties of each one of the medicinal plants used to the final consumer. Our teas come from the world´s most famous plantations to offer a genuine collection of sensations.
2. How are the Alma´s Teas and Infusions packaged?
Our teas and infusions are packaged in 100% biodegradable pyramids and are heat sealed. In this way, your authentic flavor and quality are unalterable.
3. How can I buy?
Simply register and add to your shopping cart items that you want. The payment can be done by credit card, debit card, Paypal or bank transfer and it's very simple.
4. Which is the minimum quantity that I have to buy?
You can buy from one box to the amount that you desire.
5. How can I get a free delivery cost?
The delivery is free according to the place of dispatch. To see the complete listing, you can go to the paragraph "Shipments" or "Purchase conditions". For example, for the city of Girona the delivery is free when you buy 3 or more boxes of tea.
6. How long will it take to get my order?
In the ordering process you can choose the system more convenient and faster to receive your order. According to the place of your residence, the time for the delivery will be between 48/72 hours.
7. What payments methods do you accept?
Payments can be made by credit or debit card: Visa, VisaElectron or Mastercard, bank transfer (from spanish bank institutions only) or Paypal.
8. How safe is shopping on this site?
Our website operate using the secure system "Servired" (La Caixa). The payment procedure is due in the secure website of Servired. Meaning that none of your credit o debit card information is stored in ours servers or website. If your payment is due with Paypal, the payment will be secure through the Paypay servers. If you do a banking transfer, you will do it from your bank account directly.
9. How can I know your news or promotions?
Get the latest news through Facebook and Twitter. Follow us!
10. Where are the points of sale of Alma?
In the section "Points of sale", you can consult the nearest shops to their home.
11. I am professional from the trade sector, is it possible to have your products in my establishment/shop?
Indeed, we have a wide range of products designed to meet the needs of the professional sector. To view more information you can see the link "Alma Profesional" and/or contact the commercial deparment by calling to 972 236 868
